"Just a short note to say thank you very much for the successful completion of all the bedrooms at the both Haydock & Daventry Mercure Hotels. I was impressed by the professionalism of your site staff and their dedication to delivering a good finished product. I also noted how you responded to challenges and your being proactive in providing multiple solutions to problems and ensuring that your preferred option was always the most economic one in terms of cost and that at times you opted not seek additional charges to some of the variations you carried out. Working with you was a breath of fresh air and l must admit l did learn a few things from watching your workers dealing with site challenges.
You all have been amazing throughout this project, your selflessness and commitment made it possible for the handovers to be flawless. Thank you very much.
I understand that you will be working with ChandlerKBS at Winchester Hotel – that being the case l have only one thing to ask of you. Please do to my colleague Manuel what you did for me at both Daventry and Haydock. The support and working attitude and commitment you demonstrated at Haydock & Daventry – the bar/high standard that you set, l ask you to repeat and maintain it at Winchester.
l confirm to the client copied above, your excellent and good quality work at both hotels.
Once again many thanks for two jobs well done!"
"I just wanted to drop you a line to say a massive thank you to your team for all the work you have done for us with our recent office move.
From day one you were very proactive and helpful in being able to positively interpret my thoughts into potential options. Your knowledge and experience helped in getting my thoughts into a workable plan. Your quotes were detailed and comprehensive providing us the ability to review in detail each line item. This enabled us to end up with an extremely cost effective solution.
The quality and efficiency of the work was highly impressive, having done this process a number of times I found the regular communication and the finish second to none.
I would definitely use you should we do this again (although it took it out of me this one so may be some time) and have no problem at all recommending you to anyone."
"Ultimate have been proficient, systematic and an absolute pleasure to work with.
Ultimate have managed to bring our initial ideas to fruition whilst taking into account costs and embracing our values. Dan and his team have been extremely well coordinated which ensured the project was delivered on time and to budget. Not being located at the site has not proved to be an issue, their regular communications and updates meant that my site visits were smooth and without surprise. The results are a fantastic office that the staff are delighted to work in and guests are happy to visit. I am now working with Ultimate at our London site and would not hesitate in recommending them for design/fit out, removal or dilapidation works."
"We would like to thank you. Mick and your team, at Ultimate, for delivering to us a fantastic new home for the business.
When I say "we" I speak on behalf of:
• The staff who have a modern workplace that not only looks good but functions very well as well. They have responded by a marked rise in their confidence and belief in DCU and themselves. A professional environment for a professional workforce.
• The members who have entered the building and their immediate action is to stand open mouthed before declaring how amazing it is. To our existing members it is reward for their many years of staying loyal through years of church halls, cramped offices and little security and privacy. To our new members it presents them with a professional & modern organisation with a state of the art banking hall, private interview rooms and professional staff to attend their needs. A business they want to do business with.
• The Board who enjoy their once a month visit in the luxury of the new boardroom. Especially the Chair who in the first few weeks would often turn up at the office unannounced with yet another guest at his side for the "grand tour", including the Leader of the Council.
• The many visitors we had on our two open evenings who were unstinting in their plaudits.
• The local businesses that have thanked us for putting such an iconic building back into use with such style and panache.
• the people of Darlington who are increasingly becoming aware of DCU thanks to this building
Admittedly, especially in the case of loans, the last quarter of any year usually witnesses our best figures but this years have been staggeringly good. We believe that central to that is the Project 41 factor. Long may it continue.
Thanks from all at DCU"
"I wanted to write to you personally to thank you and your team for supporting Working Time Solutions during our recent office move. What really stood out for WTS was as follows:
• Customer service and working in partnership – Ultimate were proactive throughout ensuring that we were kept informed of progress and were always available when we called. The level of contact and service was maintained at the high levels we experienced pre-sales. We really valued the professional and personal contact we had with all your colleagues. The close involvement you had as a Director was also particularly impressive.
• Delivering on promises – budgets and timescales were met. The planning and detail that went into our project was excellent as well as communications back to us. This was achieved even given our changing requirements.
• Cost effectiveness – without a doubt you saved us significant time and effort. Our overhead was kept at an absolute minimum meaning we could continue to focus on our business without distractions.
• Attention to detail and quality of work – all the work as set out was delivered. The quality of the work was first class.
• Expertise, experience and passion – we received what turned out to be very sound advice throughout the project and your team clearly love what they do.
The bottom line is that I would have no hesitation in using your services again and recommending them to others.
Thanks again for a really excellent job. Our expectations were high but were exceeded."
"I am delighted to give you and your company a glowing testimonial.
It has been thoroughly enjoyable working with your company. The modern refurbishment of a Grade 2 listed building over several months provided many challenges. As we are “non-builders” we grew to trust your suggestions which were always helpful, practical and cost effective. We never felt pressurised into accepting anything we did not want.
Your attention to detail was impressive. You and your team are extremely friendly people and that made the months of hard work much less stressful.
I would wholeheartedly recommend you to others."
"I am so happy with the work you have done, the office looks amazing!
From start to finish your attention to detail has been second to none, the building we chose is a listed building so has caused a few challenges but you got us through those hurdles.
The team you have built around you is the best team of trades I have ever worked with, all of them were professional yet so friendly and nothing was too much trouble. The standard of workmanship is first class, I am a 'top snagger ‘ so if there were any snags I would have found them! Throughout the build I used you as a sounding board and sent you a million emails which you never once moaned about! The work that was carried out was seamless, trades coming in when they were supposed to, the build progressing, as you promised it would. It even finished early which has never happened to me before.
I will be recommending you to anyone who asks and as a rapidly growing company be sure that you will be engaged to do all our future offices across Europe."
"Ultimate became known to the College following a successful tender to supply and install furniture into a £9 million new build this year. From the outset we were very impressed with their professionalism and their absolute desire to ‘get it right’ for the college. When the New Build came ‘on-line’ Ultimate certainly did not disappoint. They delivered to our high expectations, on time and went that extra mile to accommodate ‘users’ needs and requirements.We have no hesitation in recommending them and we shall without doubt use them again for future project."
"I have used the services of Ultimate for approximately the last five years. They have without exception provided a first class service. Unlike some of the other furniture supply/installation companies that I have used previously, Ultimate are willing to provide a constant level of service even if the order value is of small monetary value. They offer a competitive price and a professional but friendly service, with appropriate and timely attention to snagging and after sales service"
"We acquired a new office to bring 3 teams together that had different needs all of which had to be considered. Ultimate took the time to understand these requirements and their excellent design more than matched the criteria. They were able to deliver to our high expectations and within budget and even more impressive are that they were able to deliver on time despite some big challenges which were completely outside of their control. I would not hesitate in recommending Ultimate and look forward to working with them in the future should the need arise"
"Our industry is all about aesthetics and as such the appearance of the clinic environment has to exceed client’s expectations. I’ve visited hundreds of clinics all over the world and there is no doubt that Ultimate exceeded all my expectations by designing a world class aesthetic clinic and completing the project on time. Not only have I found Ultimate to be excellent value but their ability to understand our needs and find suitable solutions to our requirements made it a pleasure to work with them. We’re looking forward to partnering with them again on our next clinic!"
"Homeloan Management Limited (HML) have been working with Ultimate for over 5 years. Originally the relationship started with the purchasing of items of furniture but has progressed to full project management and fit-out. This work has been won through very competitive tendering.
Whilst Ultimate are only a small company we have been surprised with the range of services they are able to provide. In 2005/2006/2007 we worked together on several medium sized projects, restaurant and executive suite both of which demanded bespoke furniture and design. This led to us appointing Ultimate in 2008 to work with us on the fit out of some new premises in Glasgow to seat over 250 staff. Ultimate designed and provided all the desk stations, breakout, cafe style, meeting room and training room furniture, again through competitive tender."
"Informed Solutions offer management consulting, business solutions and IT professional services. Integral to the services we offer clients, as well as to our own corporate culture, is the requirement and expectation that we will diligently manage value (not simply cost) and supplier performance. We are, therefore, a demanding and challenging client and one that undertakes significant due diligence before appointing a key supplier.
Ultimate were the prime contractor for the furniture and fittings refurbishment of both the buildings pertaining to our head offices in Manchester, as well as our new central London office in Westminster. We also worked with Ultimate on an earlier refurbishment to our first Manchester office.
Throughout the more than four years we have worked with them, they have consistently demonstrated proactiveness, diligence and insight when attending to our requirements. Ultimate were intelligent and thoughtful in recommending and sourcing furniture and fittings that whilst within our budget also, and equally importantly for us, reflected the high quality and aesthetics that we wished to achieve for our offices. It is worth noting that Informed Solutions’ Altrincham based Manchester offices are Grade II listed buildings and prominent local landmarks, whilst our Westminster based London office is a listed 1680’s heritage building of considerable historic significance.
Operationally, Ultimate worked reliably and professionally with our in-house team, as well as our architects and builders and they were exceptionally open and transparent about communicating progress and any issues or concerns. Ultimate also demonstrated excellent project management skills and pragmatic flexibility when dealing with third party activities that adversely impacted their delivery schedule, and they worked hard to ensure that any disruption to our business was minimised. Furthermore, Ultimate recognised the importance of complying with our ISO14001 accredited Environmental Management System and ensured that these requirements were considered when sourcing products and also when responsibly disposing of obsolete furniture and fittings.
The high quality products and finishes supplied by Ultimate, alongside the excellent ongoing support and maintenance that we receive from them have helped us ensure that the investment we have made in our offices has been money well spent.
All of our offices are cost effective; function to a very high standard; make a very positive impression and reflect well on our professionalism; and provide our employees with an exceptional environment that improves productivity alongside offering them a comfortable and pleasant workplace environment. For these reasons, we consider Ultimate offers a service that represents excellent quality, performance and value for money."
"Ultimate became known to PH Media Group back in January 2010 when we had a requirement to refurbish our 500sqm offices. They were one of four companies who pitched for the project.
We undertook a thorough vetting process of all companies which including assessing criteria such as design capability, product knowledge, value for money, project management skills, customer service and on-going Day 2 service to ensure that the nominated contractor could accommodate our current and future needs. Ultimate certainly stood out on all aspects during this process and we moved forwards with them, we certainly weren’t disappointed as they delivered a well-designed and thought out installation which encompassed all of our needs and expectations.
Following this initial project Ultimate have continued to look after and service our evolving and growing business both in Manchester and for our new London Offices.
During 2012 we identified a new requirement to relocate our Manchester Offices to much larger accommodation and we didn’t hesitate to engage Ultimate as our preferred contractor to design and build our new state of the art 1000 sqm offices. Ultimate again approached the project with complete professionalism and care and made our involvement very easy and simple, meaning we could continue with our own business with no disruption. This project commenced in January 2013 and Ultimate completed in a tight well managed timescale of six weeks. We are now operating from our new offices and we are delighted.
For the last 3 years Ultimate have consistently delivered and have assisted us to create a great working environment. I can say they are a very customer focused contractor which is very refreshing compared to previous experience of other companies and I would have no hesitation in recommending them."
"Commercial Estates Group have been working with the highly skilled team at Ultimate for over seven years and over this period they have carried out a variety of commercial office refurbishments and office fit out works across the North West and in Yorkshire. Those works recently included amongst others a very high quality reception and common parts refurbishment within 10 storey offices in Harrogate and a 50,000 sq ft interior fit out project valued at approximately £1.4 Million in Sale, Manchester. All projects undertaken by Ultimate over the years have been constantly delivered to very high standards and always on budget and programme.
In addition to the great fit out expertise the team also have excellent design skills and an in-depth knowledge of office furniture. The team at Ultimate add great value throughout all projects and have an excellent eye for detail and thoroughness in all aspects. We look forward to continue working with Ultimate in the future and have every confidence that they will continue to meet the high standards that they have set themselves."